A 100% no questions asked
"GLADNESS GUARANTEE"
If you're grumpy about something (having to do with S4T please!) let us know
and we'll make it right. We certainly don't want you to tell a colleague anything
that's not positive! If you need to return something, that's easy too - a return label is enclosed, along with your paid receipt, in your shipment.
Convenient
24/7 E-MAIL CUSTOMER SERVICE
Just ask & in most cases we'll respond the same day but no later than
the next business day.
An assurance of
CONFIDENTIALITY & SECURITY
for your online purchases. And we do not sell our customer information to those annoying telemarketers who always seem to call at dinnertime.
REASONABLY FAST SHIPPING!
We ship as fast as we can -
most orders ship within 2 to 4 business days. If we had to ship everything
in 24 hours, we'd need more people and have to charge more! If you're having
a crisis and need something right away, please tell us!
Our
SIMPLE & FAIR SHIPPING CHARGE POLICY
Freight isn't free & because we want our product prices to be a true reflection
of their value we don't artificially inflate your cost. Orders of $50 or more
have NO shipping OR handling charges. On orders of less than $50, we
charge only $7 for shipping AND handling (shipping terms are for orders
shipped within the continental U.S. only). We think you'll appreciate the
time & money you save by shopping from home - remember, driving to
the store costs money too!
